What Information We Gather and Why
When you open an account with bc678, we collect the details you provide at registration — your name, email address, phone number and any identity documents needed for account verification. When you fund your account using bKash, Nagad or Rocket, we record the transaction reference, wallet
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number and amount to verify the deposit and match it to your account. We do not store your full mobile banking PIN or password at any point. We also collect device and session data automatically: the browser or app version you use, your IP address, and
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how you navigate our pages. This helps us spot unusual login attempts and keep your account secure. If you contact our support team, we log that conversation so we can follow up accurately. All data we hold is used only for account management, payment verification, security
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monitoring and, where you have agreed, to send you relevant updates about your account. We do not sell your personal data to third parties. Data retention periods vary by category — payment records are kept for as long as required under applicable financial record-keeping obligations, while
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inactive account data is reviewed periodically. Your use of the platform and availability of our services depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.